The charter and management of planes is a very organized and very specialized business. The relationship between the aircraft owner and its management company is unique; It is closer to a partnership then a traditional supplier / customer relationship. When it comes to choosing an aircraft management company, most owners want to hire a company with deep expertise, high safety ratings and one that understands and meets the owner’s air travel requirements. In this post, we will discuss the main areas that distinguish when selecting and ACM.
Experience is one of the most important factors. When looking for a plane charter and management specialist, You have to think about their experience. This is very vital because it largely determines the type of services you can expect from them. If necessary, ask the prospective company to provide references to former clients who have similar profiles and message.
– Consider their safety ratings. There are well-known and respected organizations like Argus, Wyvern, IS-BAO and Air Charter Safety Foundation that ranks ACM companies based on their safety record. Ask a potential management company about their rankings from these organizations.
– Who are their customers? While many organizations and individual aircraft owners prefer confidentiality, some may be available for use as a reference. At least the ACM operator must be able to provide a profile to its clients on a “blind” basis for review.
– What is their experience? The potential management company must be able to provide you with a summary of its process specifications, or OPSPECS, in order to better understand its capabilities. This is especially important for owners who plan to travel outside the United States.
How do they measure success? Another way to say this is the type of reports you will receive? Most owners of managed planes receive a monthly summary detailing each flight, every maintenance, and so on. As an owner, you have every right to receive any information you want, and in any form you want. If you are used to reviewing performance reports in a particular way, you should be able to customize plane activity reports in this way as well. If desired, you can also set up an automated data interface to transfer this information to you electronically as well.
Finally, you have to understand the value proposition. Not all companies can handle management requirements efficiently, and can only add to your overall costs. The full purpose of hiring an aviation management company is to maintain tight control over operations and increase efficiency and transparency. Unless the management company can meet your expectations in these areas, you are not likely to expect good returns in terms of customer service and implementation implementation.
Please consider these areas as your aircraft rental and management companies for their potential use. If you prefer to hire a Part III consultant, this can provide the relief you are looking for that potential ACM companies have been properly screened to meet your needs.